In-sales Services

In-process services focus on order execution and production monitoring, ensuring high-quality, on-time equipment delivery and maintaining transparent, efficient collaboration through real-time progress updates.

1. Order Confirmation and Contract Finalization: Precisely verify details such as equipment models, configurations, spare parts, delivery requirements, installation conditions, and acceptance criteria. Refine contract terms to clearly define the rights, responsibilities, delivery schedules, payment milestones, and warranty scope for both parties, thereby preventing future disputes.

2. Real-Time Production Progress Tracking: Following the start of production, provide regular updates on manufacturing, assembly, and quality inspection progress. Offer real-time feedback on key milestones—such as component procurement, system commissioning, and factory testing—to keep the client fully informed of the equipment's production status.

3. Comprehensive Factory Quality Inspection and Documentation: Conduct thorough pre-shipment inspections—including rotational speed calibration, temperature checks, noise testing, sealing performance verification, and safety feature checks—to ensure compliance with industry standards and contract specifications. Simultaneously compile a complete documentation package, including operation manuals, certificates of conformity, test reports, parts lists, and installation drawings, ensuring all materials are complete and compliant.

4. Logistics Coordination and Pre-Arrival Communication: Select compliant logistics channels based on the client's location and requirements, and implement protective packaging measures (shockproofing, moisture-proofing, and rust prevention). Track shipment progress and communicate in advance regarding arrival times, unloading requirements, and site preparation, assisting the client in making necessary arrangements for receipt..